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1777ba color handles your personal data carefully, and this policy tells you exactly what we collect, how we use it, and what choices you have over your own information. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the information needed to run it: your name, contact details, login credentials and any payment identifiers linked to your wallet transactions. If you use Nagad or Rocket to fund your account, the transaction reference — not your full wallet credentials — is logged against your session for reconciliation. We do not store raw wallet PINs or card numbers on our servers. We collect device and browser session data automatically when you access the platform; this helps us maintain account security and diagnose access issues on mobile. We may also log which pages you visit inside the lobby so we can understand how the interface performs on your device. Data you submit through our support channels — for example, when you contact us about a Rocket withdrawal or a Nagad deposit query — is retained for as long as it takes to resolve the issue and for a reasonable period afterward in case you raise a follow-up. Your data is not sold to third parties. We may share it with payment processors, identity verification services or regulatory bodies where required by law. All sharing is governed by written agreements that restrict use to the stated purpose. If you are accessing from Bangladesh, availability of any account feature described here depends on local law and eligible regions.
Transaction references only; no wallet PIN stored.
Payment identifiers logged for session reconciliation.
Deposit references retained per support query lifecycle.
Balance records held within your signed-in account area.
This policy applies to information processed through the 1777ba color platform and support channels. It does not extend to third-party services you reach through links inside the lobby, or to payment processors operating under their own published terms. Understanding the boundary helps you know which organisation to contact when a data question arises.
Covers all data collected when you register, log in, update your profile or contact support. This includes email address, phone number and any identity documents submitted during verification steps visible in your account.
Covers payment references generated when you deposit or withdraw through Nagad, Rocket or bKash. The payment provider's own privacy terms govern data held on their side; our policy only covers the reference data we retain.
Covers cookies, device identifiers and browsing behaviour recorded while you navigate the lobby. You can review cookie settings through the preferences link shown in your account. Availability depends on local law and eligible regions.
Does NOT cover game studios, analytics partners or external links you follow from within the platform. Once you leave our domain, their policies apply. We recommend reading those separately before sharing personal information there.
You are not a passive subject of this policy — there are real steps you can take. Start inside your account: the profile section shows the personal details we hold, and you can update contact information directly from there without contacting support. If something looks wrong — a name spelling, an outdated phone number, or a payment reference you do not recognise — you can raise a correction request through our support channel and we will review the record against our logs. You also have the right to ask what categories of data we hold about you. Send that request through the contact path shown in the Support section of this policy, and we will respond with a summary of held records. If you believe we are processing your data in a way that does not match this policy, you can raise a formal complaint the same way. We aim to acknowledge every data inquiry and work through it — but we cannot promise a fixed turnaround time, so check your contact channel for any follow-up messages from our team.
Open your signed-in account page and check the profile section. The fields shown there reflect what we currently hold. If a field is missing or stale, edit it directly or contact support with the correction.
Editable fields — name, email, phone — can be updated from your profile. For fields locked after verification, submit a correction request through support with supporting details so we can match it to your account record.
If you want to know what specific data categories we hold, send a written request through the support route below. We will confirm receipt and come back to you with a breakdown of the records linked to your account.
For anything not covered by self-service edits — deletion requests, processing objections or a query about a Nagad or Rocket transaction reference — reach our support team using the published contact routes on this page.
If you have a question about how your data is handled, or you want to submit a correction or deletion request, use the contact routes published on our platform. We respond through the same channel you use, so keep an eye on the inbox or chat thread you opened. Data queries linked to a Nagad or Rocket transaction should include the reference number shown in your account history to speed up matching.
Open the chat widget from any page inside your signed-in account. State your data question clearly at the start so the team can route it to the right place without extra back-and-forth.
Use the email address shown on our Contact page. For data requests, include your registered account email and a short description of what you are asking us to review, correct or remove.
The Help section inside your account lists published support routes and common data-related questions. Check there first — some corrections can be completed without contacting the team at all.
Our approach to data security is built around limiting what we collect and controlling who inside the organisation can access it. Account credentials are stored using standard hashing practices. Session tokens expire after inactivity, which means an idle browser tab on your phone does not leave your account exposed. We keep your data for as long as your account is active and for a period afterward required by our operational and compliance obligations — after that, records are removed or anonymised in line with our internal retention schedule.
We use cookies for session continuity and basic analytics. A preferences link in your account lets you review what is active. Essential cookies needed for login cannot be switched off, but non-essential ones can be adjusted through that screen.
Passwords are hashed before storage. We do not log or display your password at any point after creation. If you suspect unauthorised access, use the password reset path on the login screen and then contact support to flag it.
Active account data is retained while your account remains open. Transaction references — including Nagad and Rocket payment records — are held for a reasonable period to support dispute resolution. Records beyond that window are removed or anonymised.
When we make a material change to this policy, we post the updated version with a revised date at the top of this page. Continuing to use the platform after a posted update means you have had the opportunity to review the change.
These questions cover what our readers actually ask about data handling, account records and how to exercise their rights under this policy. If your question is not here, use the support contact paths listed above.
We collect your name, email address, phone number and any details you submit during account verification. When you make a deposit or withdrawal through Nagad, Rocket or bKash, we retain the transaction reference number linked to that session — not your wallet credentials or PIN.
No. We do not sell your personal data. We share it only with payment processors, verification services or bodies that require it by law, and only under written agreements that restrict how it can be used. Game studios on the platform handle game data under their own terms.
Open your profile page inside your signed-in account. Editable fields — contact details, preferences — can be changed directly. Fields locked after verification require a support request. Send the correction through live chat or email with your registered account details so we can match the record.
Yes. Send a written data access request through our email support route or live chat, including your registered email address. We will confirm receipt and respond with a summary of the categories of data linked to your account. Access depends on your local law and eligible regions.
We retain records for a period required by our operational and compliance obligations after account closure. Transaction references — including Nagad and Rocket payment records — are kept to support any dispute that may arise. After the retention period, records are removed or anonymised per our internal schedule.
Raise a complaint through our live chat or email support route. Describe the specific concern and include your account email so we can locate the relevant records. We will review the handling against this policy and come back to you through the same contact channel.